Apr 22, 2024

Trumark Homes Recognized with Multiple Honors at Eliant’s 29th Annual HomeBuyers’ Choice Awards

San Ramon, Calif., (April 22, 2024) – Trumark Homes, the award-winning Western U.S. homebuilder, was the recipient of multiple honors for homebuyer satisfaction at Eliant’s 2024 HomeBuyers’ Choice Awards. 

Eliant is a leading Customer Experience Management Firm in the home building industry, serving the nation’s top 225 builders by conducting more than 190,000 assessments a year. The winners of the 29th Annual HomeBuyers’ Choice Awards were recognized during a celebratory event in Southern California on April 11, 2024. 

Trumark Homes was honored in the following categories:

Most Improved Division: Northern California Division, recognized in First Place for their hard work, innovation, and commitment to meeting the evolving needs of homebuyers. 

Design Representatives: Central California Division team members Sandra Peterson and Raissa Brooks, recognized as Top 10 finalists in the medium-volume category for Design Representative of the Year. Sandra Peterson was honored as Third Place in the nation.

First Year Quality Service Experience: Central California Division, recognized in the Top 10 for providing quality service during their first year of operations.

Percent of Sales from Referrals: Central California Division, recognized in the Top 10 for a high percentage of referrals by existing homeowners.

“We are thrilled that our Northern California and Central California teams were recognized by Eliant with several HomeBuyers’ Choice Awards, a testament to our commitment to providing outstanding customer service, meeting the evolving needs of homebuyers, and exceeding their expectations,” said Linnea Chapman, Corporate Vice President of Marketing at Trumark Homes. “Our company is guided by an unwavering commitment to customer satisfaction as we strive to enhance lives by creating inspiring living environments that leave a lasting impression on every homebuyer. Congratulations to both divisions!”  

“Eliant aims to recognize individuals and homebuilders who have made substantial strides in promoting a customer-centric mindset,” said Fernanda Luick, President, Eliant. “Trumark Homes’ Northern California Division was honored with this year's Most Improved Builder award, achieving an impressive overall gain of nearly 20% year over year.”

"In the past forty years, we've seen remarkable technological progress in every aspect of our lives," added Luick. "Yet, in today's digital era, one thing remains constant: everyone desires positive, top-notch customer service. As we commemorate our 40th anniversary, we are particularly excited to recognize the exceptional builders and representatives who continuously strive to enhance customer experiences."

To learn more about the awards including detailed selection criteria, visit Eliant.com/choice-awards.

For more information about Trumark Homes, please visit: https://trumarkhomes.com